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ISO 9001:2015 Course for Teachers

SKU CABEng2 Category Tags , , ,

$ 4.00

Guidance document to guide training courses in basic concepts and interpretation of the international standard ISO/IEC 9001:2015, allows you to quickly plan class sessions oriented to training in this international standard, contains a total of 157 slides, within which are included spaces for activities and the following general topics: Evolution of the standard Quality concepts and customer satisfaction

0. General (Principles of quality management, focus on processes, PHVA cycle, risk-based thinking)

1. Purpose and field of application

2. Normative references

3. Terms and definitions

4. Context of the organization

5. Leadership

6. Planning

7. Support

8. Operation

9. Performance Evaluation

10. Improve

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